Rapid development in computer and communication technologies and increasing competition conditions in the globalizing world is requried to companies using information technologies more intensively. We can define that information technologies as technologies that enable the data to be compiled, stored, processed and transformed to information by various techniques, obtained the information opened to access, stored and transferred efficiently and productively. The companies in order to subsist in intensive competition conditions will be possible by updating themselves, adapting to new methods and information technologies rapidly. Information technology used in companies can be summarized as computers, communication technologies, internet, robots, office automation systems, management information systems, expert systems, decision support systems, electronic data interchange systems. It has been known that the use of information technologies on business performance provide significant contributors. The main objective of this research is to determine that which technologies and performance criteria can be provided to what extent contribution. In this study, the relations of cost and financial performance of information technologies used in business were discussed. Data of the research about businesses within the scope of ISO 1000 in Turkey was taken as basis in our study.

Full text: IJEIR-2171-FINAL.pdf